Systems Engineer - Network

Job ID


Acuity is seeking a Systems Engineer to research, organize, implement, control and maintain hardware, software and network sub-systems and components per project assignment. The Engineer will design interface routines to enhance systems software, improve overall performance and to provide transparent functions to the users. The Engineer will address problems expeditiously, utilizing circumventions when applicable (prior to resolution) to minimize system outages.



  • Manage and support networking services in LAN, WAN, Wi-Fi and Internet network infrastructure.
  • Responsible for designing and implementing enhancements and changes to network configurations.
  • Defines and documents processes to manage the network.
  • Detailed understanding and experience with network protocols.
  • Train local and remote users on operating system software packages and hardware operation.
  • Test new software products and releases as well as hardware devices.
  • Assist in establishing standards and trouble reporting procedures.
  • Assist in system performance monitoring, reporting and tuning.
  • Participate in the Disaster Recovery plan and rehearsals.
  • Design new or revised architectures to include the software, hardware, and communications to support the total requirements and provide for present and future cross-functional requirement interfaces.
  • Remain abreast of company and industry directions
  • Regular and predictable attendance.
  • Perform other duties as assigned.


  • Act for Senior Systems Engineer or Team Manager - Technical Support when absent



Bachelor’s or Associate Degree in Computer Science, MIS or equivalent and continued field specific education



3-5 years practical experience in computer operations, applications and/or technical support, security background preferred



  • A keen interest and aptitude for problem identification and resolution.
  • Full understanding of operating system hardware, software, network components, security, and/or database management system.
  • Ability to provide exact audit trials and recovery points during project life cycles to ensure maximum system stability.
  • Ability to work cooperatively with technical and non-technical system users and industry vendors.
  • Good listening ability as well as the ability to competently train others.
  • Willingness to respond to problems with little notice as well as to adjusting off hours scheduling to meet company project installation dates.

This position is classified as exempt. 


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