• Telephone Premium Auditor

    Job Locations US-WI-Sheboygan
    Job ID
    Commercial Lines Underwriting
  • Overview

    Acuity is seeking a Telephone Premium Auditor to communicate with insureds, via telephone, email or other means, to accurately audit exposures for Workers' Compensation, General Liability, Bis-Pak Liability, Garage, and Commercial Auto policies.



    • Contact the insured to review detailed records and document basis of premium and other essential information
    • Provide flexibility to accommodate the insureds availability
    • Plan workload in an efficient, productive way, keeping current in assignments
    • Conduct audits to calculate proper premium basis for final earned premium
    • Determine proper classifications for insureds' exposures
    • Serve as a company contact for agents, insureds, underwriters and commercial service representatives regarding premium audit issues
    • Complete audit in the premium audit application
    • Continue to develop skills in auditing methods and procedures through continuing education and attending premium audit meetings at Corporate Headquarters
    • Reasonably regular, predictable attendance
    • Performs other duties as assigned


    • Review premium audits completed by fee companies



    Bachelor’s Degree, or extensive direct experience in premium audit or underwriting



    • Minimum two years field and/or telephone premium audit or commercial lines underwriting experience
    • Working knowledge and understating of basic manual rules for Workers’ Compensation and General Liability


    • Fluent Spanish speaking abilities helpful
    • Possess above average mathematical skills
    • Ability to communicate well with external and internal customers
    • General PC knowledge including computer spreadsheet software such as Microsoft Excel and Microsoft Word
    • Display excellent customer service to the insured

     This position is classified as exempt. 


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