Acuity

Telephone Premium Auditor

US-WI-Sheboygan
Job ID
2017-1803
Category
Commercial Lines Underwriting

Overview

Acuity is seeking a Telephone Premium Auditor to communicate with insureds, via telephone, email or other means, to accurately audit exposures for Workers' Compensation, General Liability, Bis-Pak Liability, Garage, and Commercial Auto policies.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Contact the insured to review detailed records and document basis of premium and other essential information
  • Provide flexibility to accommodate the insureds availability
  • Plan workload in an efficient, productive way, keeping current in assignments
  • Conduct audits to calculate proper premium basis for final earned premium
  • Determine proper classifications for insureds' exposures
  • Serve as a company contact for agents, insureds, underwriters and commercial service representatives regarding premium audit issues
  • Complete audit in the premium audit application
  • Continue to develop skills in auditing methods and procedures through continuing education and attending premium audit meetings at Corporate Headquarters
  • Reasonably regular, predictable attendance
  • Performs other duties as assigned

NON-ESSENTIAL FUNCTIONS:

  • Review premium audits completed by fee companies

Qualifications

EDUCATION: 

Bachelor’s Degree, or extensive direct experience in premium audit or underwriting

 

EXPERIENCE:

  • Minimum two years field and/or telephone premium audit or commercial lines underwriting experience
  • Working knowledge and understating of basic manual rules for Workers’ Compensation and General Liability

 OTHER:

  • Fluent Spanish speaking abilities helpful
  • Possess above average mathematical skills
  • Ability to communicate well with external and internal customers
  • General PC knowledge including computer spreadsheet software such as Microsoft Excel and Microsoft Word
  • Display excellent customer service to the insured

 This position is classified as exempt. 

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