Acuity is seeking an experienced commercial multi-line Field Claims Representative to resolve auto, general liability, and property claims with empathy, passion, and a sense of urgency. Acuity looks to our Field Claim Representatives to investigate, record facts, preserve evidence, determine coverage, evaluate liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. Duties and responsibilities are to be carried out in the field and in person with a high level of frequency. The Field Claims Representative will work out of their home in the Grand Rapids area of Michigan.
Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment
Completes a thorough investigation to determine coverage, assess liability and evaluate damages
Conducts investigations and provides customer follow-up in person
Evaluates, revises or recommends reserve changes
College degree or equivalent
Minimum 5 yrs of commercial multi line claim adjusting, preferably in the field
This position is classified as exempt.