Acuity is seeking an Imaging Processor. This position involves electronic filing of commercial, personal and claims documents and electronically assigning quote numbers. Documents are received on paper or electronically via fax/e-mail. Documents are also retrieved from websites. Documents are split by document type and properly labeled with a policy, quote or claim number. Errors are resolved by searching through scanned paper documents and electronic databases.
a. Electronically file and process commercial, personal and claims e-mails received through the Automatic Content Manager System (ACMS). (70%)
b. Receive commercial, claims, personal paper and accounting documents to be imaged from the mailroom and other internal departments. Batch paper into appropriate document types and prep for scanning using different guidelines for commercial, claims and personal. (10%)
c. Scan paper documents. (6%)
d. Resolve errors and clear the rescan e-boxes. (4%)
e. Retrieve documents from storage mediums, such as cloud, disc, flash drive etc. (4%)
f. Locate scanned paper documents as requested including requests for original paperwork from claims adjusters or commercial underwriters. (1%)
g. Rotate and purge processed paperwork.(1%)
h. Perform scanner maintenance. (1%)
i. Open Mail, enter payments in the Cash Room. (1%)
k. Rack and close agency mail in the Mail Room. (1%)
l. Assemble personal lines renewal policy print. (1%)
m. Regular and predictable attendance.
n. Performs other duties as assigned.
EDUCATION: High school diploma.
EXPERIENCE: None required.
i. Ability to follow instructions and attend to details.
ii. Ability to organize and work independently with a minimum amount of supervision.
iii. Ability to work in a fast paced environment.
iv. Ability to work well in a team environment and beflexible with work assignments and hours.
v. Regular and predictable attendance essential in support of paper less processing.
vi. Computer and keyboard shortcut knowledge. Ability to achieve 6,000 - 6,500 keystrokes per hour on alphanumeric data entry with minimal errors.
vii. Willing to contribute and participate in team meetings.
viii. Ability to lift 30 pounds.
This job is classified as non-exempt.